We will accept returns of unopened products within 30 days of purchase. All returned product must be destroyed and cannot be refunded. However we will deduct the returned products from your 30 day limit so you may re-purchase an alternative product.
Refunds (if applicable)
Since all returned product must be destroyed we do not offer refunds. In the unlikely event of a damaged or incorrect shipment please contact the Med Pot Now Society Customer Service center toll free at 1-855-333-3420.
To return your product, you should mail your product to: 4170 Fraser Street, Vancouver, BC, V5V 4E8, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please ensure your name and Med Pot Now Society ID number remains on your returned product (found on the patient label on each container).
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.